We handle delivery and on-site installation with a full handover checklist. Warranty covers up to 5 years on frames, 3 years on foam and mechanisms, 2 years on fabric and leather under normal indoor use. Verified manufacturing defects are resolved within 48 hours of photo/video evidence, with replacement parts shipped free of charge. Spare parts are kept for 5 years after a model is discontinued, and we supply care instructions and professional product photography for your own channels.

Our seating furniture is built and tested to RAL-GZ 430, the German quality standard for durability and harmful-substance safety, with Emission Class A labelling, and our packaging complies with Interzero recycling requirements for Germany. The designs themselves have been recognised with the Red Dot Award 2026 and the iF Design Award 2026. Third-party tests (formaldehyde, VOC, heavy metals) can be arranged through SGS / BV / TÜV on request — certificate copies are uploaded in this site's certificate section.

Yes — customization here is scheme-driven, not piece-by-piece. We adjust dimensions to fit the layout, match fabric, leather and veneer to the material board, coordinate hardware and stitching details, and incorporate your logo where required. Every piece in the scheme is prototyped and approved before production, so what arrives matches what was rendered.

The project runs in four fixed stages, each with a clear milestone: ① Brief & site review — dimensions, lifestyle and budget confirmed; ② Concept & 3D design — layout options, material boards and renderings; ③ Sample & approval — fabric and finish samples plus a pre-production sample; ④ Production, delivery and installation. A typical residence takes 10–14 weeks end to end, and you approve every stage before we move to the next.

One team takes the project from concept to handover: space planning and layout, material and colour direction, 3D visualisation, furniture specification for every room, custom production, soft furnishing and styling, plus delivery and on-site installation. What you receive is one complete proposal — floor plans, renderings, a product schedule with dimensions and finishes, and a budget per zone — not a catalogue of single pieces to choose from.